Privacy Policy
Last updated: August 25, 2026
Betao Tech respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit mystoremartservices.com, create an account, contact us, or place an order.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the website, we may collect:
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Your name;
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Email address;
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Billing and shipping addresses;
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Telephone number, when provided;
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Account and login information;
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Order details, purchased products, and transaction history;
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Messages sent through our contact form, live support, or AI chat;
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Refund, replacement, and customer-support information;
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Device, browser, IP address, language, and approximate location information;
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Website activity, pages visited, referring pages, and interactions; and
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Cookie and similar technology information.
Payment information is processed by authorized third-party payment providers. Betao Tech does not directly store complete credit or debit card numbers.
2. How We Collect Information
We collect information:
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Directly from you when you place an order, create an account, complete a form, or contact us;
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Automatically through cookies and similar technologies when you use the website; and
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From service providers involved in payments, fraud prevention, order fulfillment, shipping, website operation, analytics, and customer support.
3. How We Use Information
We may use personal information to:
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Process, fulfill, and deliver orders;
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Confirm payments and prevent fraudulent transactions;
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Create and manage customer accounts;
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Provide order updates and tracking information;
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Respond to questions and support requests;
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Process cancellations, refunds, replacements, and shipping claims;
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Improve our website, services, products, and customer experience;
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Maintain website security and prevent abuse;
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Comply with tax, accounting, legal, and regulatory obligations;
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Enforce our Terms and Conditions; and
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Send promotional communications when the customer has provided any consent required by applicable law.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the message or contacting us.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information based on:
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Performance of a contract, including processing and delivering an order;
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Compliance with legal obligations;
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Our legitimate interests in operating, protecting, and improving the store;
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Your consent, where required; and
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The establishment, exercise, or defense of legal claims.
You may withdraw consent when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
5. How We Share Information
We may share personal information only when reasonably necessary with:
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Wix, which hosts and operates our website and store;
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Zendrop and its fulfillment partners, which process and ship orders;
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Payment processors and financial institutions;
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Shipping carriers, customs authorities, and logistics providers;
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Fraud-prevention and website-security providers;
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Analytics, cookie, communication, and customer-support providers;
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Professional advisers, regulators, courts, or government authorities when legally required; and
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A successor or acquiring organization if the business is reorganized, sold, or transferred.
These providers may receive information such as your name, contact details, address, order information, and other data required to perform their services.
Their processing may also be governed by their own privacy policies.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
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Keep the website functioning;
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Remember customer preferences and shopping-cart information;
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Enable account login and secure checkout;
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Understand website traffic and performance;
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Prevent fraud and protect the website; and
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Support analytics or advertising, where enabled.
Some cookies are essential to operate the website. Where required, non-essential cookies will be used only after receiving consent.
You may manage cookies through the cookie banner, available privacy settings, or your browser. Disabling essential cookies may prevent some website features from working correctly.
7. International Data Transfers
Betao Tech serves customers in multiple countries and uses service providers that may process information outside the customer’s country.
When required, reasonable safeguards will be used to protect personal information transferred internationally. Privacy protections in another country may differ from those available in the customer’s location.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Complete orders and provide customer support;
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Maintain transaction and accounting records;
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Resolve disputes, refunds, and shipping claims;
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Prevent fraud and abuse;
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Enforce agreements; and
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Comply with legal, tax, and regulatory obligations.
Retention periods may vary depending on the type of information and the applicable legal requirements. Information that is no longer required will be deleted, anonymized, or securely restricted where reasonably possible.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account activity.
10. Your Privacy Rights
Depending on your country, state, or jurisdiction, you may have the right to:
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Request confirmation that we process your personal information;
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Access or receive a copy of your personal information;
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Correct inaccurate or incomplete information;
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Request deletion of your information;
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Restrict or object to certain processing;
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Withdraw consent;
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Request data portability;
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Opt out of certain targeted advertising, sales, or sharing as legally defined;
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Unsubscribe from marketing communications; and
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Submit a complaint to an applicable data-protection authority.
These rights may be subject to identity verification and legal exceptions. For example, we may retain information required for tax, accounting, fraud-prevention, dispute-resolution, or other legal purposes.
To submit a privacy request, contact betaocreme@gmail.com with the subject line Privacy Request. Please do not send passwords or complete payment-card information by email.
11. Sale or Sharing of Personal Information
Betao Tech does not sell personal information in exchange for money.
Some cookies, analytics, or advertising technologies may be legally considered a “sale,” “sharing,” or use for targeted advertising under certain privacy laws, even when no money is exchanged.
Where applicable, customers may manage these activities through our cookie or privacy settings or contact us to exercise an available opt-out right.
12. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through our website, contact us so we can review and delete the information where required.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services. Betao Tech is not responsible for the privacy practices, security, or content of those third parties.
Customers should review the privacy policies of any third-party services they choose to use.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our services, providers, technology, or legal obligations change.
The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method when required.
15. Contact Us
For questions, concerns, or privacy requests, contact:
Betao Tech
Email: betaocreme@gmail.com
Live Support Hours: Monday–Friday, 10:00 AM–4:00 PM
Time zone: Brasília Time (BRT)